Projection of Deming Principles to the Kazakhstani Higher School
https://doi.org/10.47703/ejebs.v4i62.60
Abstract
The article presents a thorough analysis of the essence and the content of 14 quality management principles created by Professor E. Deming, functioning in relation to the conditions of the Kazakhstani system of higher and postgraduate education. The article investigates relevance and significance of the problem with a due regard to the influence of modern university external and internal environment. It is concluded that it is necessary to simultaneously use these interrelated principles, only after deep understanding and adaptation of their content to the specifics, organizational culture and management capabilities of each university.
About the Author
Dilyara SafaraliyevaKazakhstan
References
1. Adler, Yu. & Shper, V. (2018). Testament of Edwards Deming. In the book of Deming E. “The new economics for industry, government, education”, 9-15.
2. Astrakhansky, Yu., (1993). Official web-site of Deming Association http:// www.deming.ru
3. Cecelia, S. (1992). The World of W. Edwards Deming. SPC Press.
4. Deming, E. (2019). Out of the Crisis: A New Paradigm for Managing People, Systems and Processes. Moscow: Alpina Publisher, 370.
5. Deming, E. (2019). The new economics for industry, government, education: Simple mechanisms leading to growth, innovation and market dominance / Edwards Deming; Trans. from English. M.: Alpina Publisher, 182.
6. Dyatlov, S. A., Miropolsky, D. Y., & Plotnikov, V. A. (2007). State and market: a new quality of interaction in the information and network economy. Monograph in Education. Quality problems in education (1).
7. Kachalov, V. A. (2001). ISO 9000 standards and quality management issues in universities. Moscow: IzdAT, 2001
8. Konareva, L. (2002). The theory of E. Deming. Standards and quality,15 (11), 46-49.
9. Lapidus, V. A. (2000). General quality (TQM) in companies. M.: OAO "Typography " news.
10. Mazur, I., (2016). Quality management: a study guide. M.: Publishing house Omega, 400.
11. Moldashev, G. (2019). Quality management systems: A study guide. Almaty: Evero Publishing House, 272.
12. Morito, A. (1993). Made in Japan: trans. from English / Morito A. M.: Progress, 413.
13. Nazarbayev, N. (2017). Message to the Kazakhstani people of the President “The third modernization of Kazakhstan: global competitiveness”. Kazakhstanskaya Pravda, 30 (20), 5-8.
14. Nikitin, V. A. (2002). Quality management based on standards ISO 9000-2000. St. Petersburg: St. Petersburg.
15. Niv, G., (2005). E. Deming's Space: trans. from English by Yu.T. Rubanik. Alpina Business Books, 376.
16. Petrov, A.P. (2001). Educational services and quality management .M.: LATMES.
17. Puzankov, D. V., Stepanov, S. A., & Shaposhnikov, S. O. (1999). The use of the principles of universal quality management and ISO 9000 series standards in engineering
18. Resolution of the Government of the Republic of Kazakhstan (2019). “State program for the development of education and science of the Republic of Kazakhstan for 2020-2025”. https://adilet.zan.kz/rus/docs/P1900000988/history
19. Shewhart, W. (1939). Statistical Method from the Viewpoint of Quality Control. N. Y.: Dover Publ., Inc.
20. Sobolev, S. V. & Stepanov S. A. (2004). Concept, model, and criteria internal control system of the quality of higher professional education effectiveness. University management: Practice and analysis, 2 (30).
21. ST RK ISO 9000-2016. Quality management systems - Fundamentals and vocabulary. (2016). Astana, 56.
22. ST RK ISO 9001-2016. Quality Management Systems – Requirements. (2016). Astana, 36.
Review
For citations:
Safaraliyeva D. Projection of Deming Principles to the Kazakhstani Higher School. Eurasian Journal of Economic and Business Studies. 2021;62(4):66-87. https://doi.org/10.47703/ejebs.v4i62.60
JATS XML







