ejebsEurasian Journal of Economic and Business StudiesНазвание журнала на русском2789-82532789-8261University of International Business named after K. Sagadiyev LLP10.47703/ejebs.v68i2.386ejebs-58Research ArticleСтатьиExamining Monetary and Non-Monetary Incentives for Public Servants in Kazakhstan: Empirical Evidencehttps://orcid.org/0000-0002-1037-7085BokayevBaurzhan

PhD, Professor, Head of research projects, Email: baurzhanbokayev@gmail.com

baurzhanbokayev@gmail.comhttps://orcid.org/0000-0003-1250-0777AmirovaAigerim

Doctor in profile of Public Administration, Senior Professional in Human Resource International, Researcher, Email: aigerimamirova@gmail.com

aigerimamirova@gmail.comhttps://orcid.org/0000-0002-1037-7085TorebekovaZulfiya

PhD, scientific secretary, Email: tzulfiya@cifn.kz

tzulfiya@cifn.kzCenter for Analytical Research and Evaluation, Supreme Audit Chamber of the Republic of KazakhstanKazakhstan202430062024682106–117Copyright © Bokayev B., Amirova A., Torebekova Z., 20242024Bokayev B., Amirova A., Torebekova Z.Bokayev B., Amirova A., Torebekova Z.Данная работа распространяется под лицензией Creative Commons Attribution 4.0.This work is licensed under a Creative Commons Attribution 4.0 License.https://ejebs.uib.kz/jour/article/view/58

 

MotivationMonetary IncentivesNon-Monetary IncentivesPublic ServiceSurveyThis research has been funded by the Science Committee of the Ministry of Science and Higher Education of the Republic of Kazakhstan (BR18574203).ReferencesAkenji, L. (2014). Consumer scapegoatism and limits to green consumerism. Journal of Cleaner Production, 63, 13–23. https://doi.org/10.1016/j.jclepro.2013.05.022Akenji, L. (2014). Consumer scapegoatism and limits to green consumerism. Journal of Cleaner Production, 63, 13–23. https://doi.org/10.1016/j.jclepro.2013.05.022Adams, O., & Hicks, V. (2000). Pay and non-pay incentives, performance and motivation. Paper Prepared for WHO Global Health Workforce Strategy Group, December 2000. Available at: https://www.who.int/hrh/en/HRDJ_4_3_02.pdfAdams, O., & Hicks, V. (2000). Pay and non-pay incentives, performance and motivation. Paper Prepared for WHO Global Health Workforce Strategy Group, December 2000. Available at: https://www.who.int/hrh/en/HRDJ_4_3_02.pdfAsseburg, J., & Homberg, F. (2020). Public service motivation or sector rewards? Two studies on the determinants of sector attraction. Review of Public Personnel Administration, 40(1), 82-111. https://doi.org/10.1177/0734371X18778334Asseburg, J., & Homberg, F. (2020). Public service motivation or sector rewards? Two studies on the determinants of sector attraction. Review of Public Personnel Administration, 40(1), 82-111. https://doi.org/10.1177/0734371X18778334Bandiera, O., Khan, A., & Tobias, J. (2017). Rewarding bureaucrats: Can incentives improve public sector performance? IGC Growth Brief Series 008. London: International Growth Centre.Bandiera, O., Khan, A., & Tobias, J. (2017). Rewarding bureaucrats: Can incentives improve public sector performance? IGC Growth Brief Series 008. London: International Growth Centre.Belle, N., & Cantarelli, P. (2015). Monetary Incentives, Motivation, and Job Effort in the Public Sector: An Experimental Study With Italian Government Executives. Review of Public Personnel Administration, 35, 99-123. https://doi.org/10.1177/0734371X13520460Belle, N., & Cantarelli, P. (2015). Monetary Incentives, Motivation, and Job Effort in the Public Sector: An Experimental Study With Italian Government Executives. Review of Public Personnel Administration, 35, 99-123. https://doi.org/10.1177/0734371X13520460Bozeman, B., & Su, X. (2015). Public service motivation concepts and theory: A critique. Public Administration Review, 75(5), 700-710. https://doi.org/10.1111/puar.12248Bozeman, B., & Su, X. (2015). Public service motivation concepts and theory: A critique. Public Administration Review, 75(5), 700-710. https://doi.org/10.1111/puar.12248Cacioppe, R., & P. Mock (1984). A Comparison of the Quality of Work Experience in Government and Private Organizations. Human Relations, 37(11), 923-940. https://doi.org/10.1177/001872678403701104Cacioppe, R., & P. Mock (1984). A Comparison of the Quality of Work Experience in Government and Private Organizations. Human Relations, 37(11), 923-940. https://doi.org/10.1177/001872678403701104Decree of the President of the Republic of Kazakhstan. On approval of the Concept for the Development of Public Administration System in the Republic of Kazakhstan until 2030 [Ob utverzhdenii Koncepcii razvitiya gosudarstvennogo upravleniya v Respublike Kazahstan do 2030 goda]. Legislative database Adilet.zan.kz. (2021). https://adilet.zan.kz/rus/docs/U210000052 2 (in Russ.)Decree of the President of the Republic of Kazakhstan. On approval of the Concept for the Development of Public Administration System in the Republic of Kazakhstan until 2030 [Ob utverzhdenii Koncepcii razvitiya gosudarstvennogo upravleniya v Respublike Kazahstan do 2030 goda]. Legislative database Adilet.zan.kz. (2021). https://adilet.zan.kz/rus/docs/U210000052 2 (in Russ.)Harari, M. B., Herst, D. E., Parola, H. R., & Carmona, B. P. (2016). Organizational correlates of public service motivation: A meta-analysis of two decades of empirical research. Journal of Public Administration Research and Theory, 27, 68-84. https://doi.org/10.1093/jopart/muw056Harari, M. B., Herst, D. E., Parola, H. R., & Carmona, B. P. (2016). Organizational correlates of public service motivation: A meta-analysis of two decades of empirical research. Journal of Public Administration Research and Theory, 27, 68-84. https://doi.org/10.1093/jopart/muw056Homberg, F., & Vogel, R. (2016). Human resource management (HRM) and public service motivation (PSM) Where are we, and where do we go from here? International Journal of Manpower, 37(5), 746-763. https://doi.org/10.1108/IJM-05-2016-0120Homberg, F., & Vogel, R. (2016). Human resource management (HRM) and public service motivation (PSM) Where are we, and where do we go from here? International Journal of Manpower, 37(5), 746-763. https://doi.org/10.1108/IJM-05-2016-0120Lee, S., & Na, C. (2024). Public Service Motivation and Job Satisfaction Amid COVID-19: Exploring the Effects of Work Environment Changes. Public Personnel Management, 53(2), 281-308. https://doi.org/10.1177/00910260231207332Lee, S., & Na, C. (2024). Public Service Motivation and Job Satisfaction Amid COVID-19: Exploring the Effects of Work Environment Changes. Public Personnel Management, 53(2), 281-308. https://doi.org/10.1177/00910260231207332National report of the state of civil service in the Republic of Kazakhstan [Nacional'nyj doklad o sostoyanii gosudarstvennoj sluzhby v Respublike Kazahstan]. Official website of the Agency for Civil Service Affairs of the Republic of Kazakhstan. (2023). https://www.gov.kz/memleket/entities/qyzmet/documents/details/454043?lang=ru (in Russ.)National report of the state of civil service in the Republic of Kazakhstan [Nacional'nyj doklad o sostoyanii gosudarstvennoj sluzhby v Respublike Kazahstan]. Official website of the Agency for Civil Service Affairs of the Republic of Kazakhstan. (2023). https://www.gov.kz/memleket/entities/qyzmet/documents/details/454043?lang=ru (in Russ.)National report of the state of civil service in the Republic of Kazakhstan [Nacional'nyj doklad o sostoyanii gosudarstvennoj sluzhby v Respublike Kazahstan]. Official website of the Agency for Civil Service Affairs of the Republic of Kazakhstan. (2024). https://www.gov.kz/memleket/entities/qyzmet/documents/details/640535?lang=ru (in Russ.)National report of the state of civil service in the Republic of Kazakhstan [Nacional'nyj doklad o sostoyanii gosudarstvennoj sluzhby v Respublike Kazahstan]. Official website of the Agency for Civil Service Affairs of the Republic of Kazakhstan. (2024). https://www.gov.kz/memleket/entities/qyzmet/documents/details/640535?lang=ru (in Russ.)Perry, J. L., & Wise, L. R. (1990). The motivational bases of public service. Public Administration Review, 50(3), 367-373. https://doi.org/10.2307/976618Perry, J. L., & Wise, L. R. (1990). The motivational bases of public service. Public Administration Review, 50(3), 367-373. https://doi.org/10.2307/976618Perry, J. L., & Hondeghem, A. (2008). Building Theory and Empirical Evidence about Public Service Motivation. International Public Management Journal, 11(1), 3-12. https://doi.org/10.1080/10967490801887673Perry, J. L., & Hondeghem, A. (2008). Building Theory and Empirical Evidence about Public Service Motivation. International Public Management Journal, 11(1), 3-12. https://doi.org/10.1080/10967490801887673Rainey, H. G. (1982). Reward preferences among public and private managers: In search of the service ethic. The American Review of Public Administration, 16(4), 288-302. https://doi.org/10.1177/027507408201600402Rainey, H. G. (1982). Reward preferences among public and private managers: In search of the service ethic. The American Review of Public Administration, 16(4), 288-302. https://doi.org/10.1177/027507408201600402Rollnik-Sadowska, E., Slavković, M., Bercu, A.-M., & Bugarčić, M. (2023). Public service motivation and job satisfaction: The role of social support during crisis. Equilibrium. Quarterly Journal of Economics and Economic Policy, 18(4), 1179-1215. https://doi.org/10.24136/eq.2023.037Rollnik-Sadowska, E., Slavković, M., Bercu, A.-M., & Bugarčić, M. (2023). Public service motivation and job satisfaction: The role of social support during crisis. Equilibrium. Quarterly Journal of Economics and Economic Policy, 18(4), 1179-1215. https://doi.org/10.24136/eq.2023.037Steers, R. M., & Porter, L. W. (1987). Motivation and work behavior. 4th edition. New York: McGraw-HillSteers, R. M., & Porter, L. W. (1987). Motivation and work behavior. 4th edition. New York: McGraw-HillUNDP. (2006). Incentive Systems: Incentives, Motivation, and Development Performance. UNDP Capacity Development Resource, conference paper no. 8, working draft, November 06. Available at: https://www.undp.org/publications/incentive-systems-incentives-motivation-and-development-performanceUNDP. (2006). Incentive Systems: Incentives, Motivation, and Development Performance. UNDP Capacity Development Resource, conference paper no. 8, working draft, November 06. Available at: https://www.undp.org/publications/incentive-systems-incentives-motivation-and-development-performanceUNDP Global Centre for Public Service Excellence (2013). From New Public Management to New Public Passion: Restoring the Intrinsic Motivation of Public Officials. Singapore: UNDP GCPSE.UNDP Global Centre for Public Service Excellence (2013). From New Public Management to New Public Passion: Restoring the Intrinsic Motivation of Public Officials. Singapore: UNDP GCPSE.Vandenabeele, W., & Schott, C. (2020). Public Service Motivation in Public Administrations. In book Oxford Research Encyclopedia of Politics. Oxford University Press. https://doi.org/10.1093/acrefore/9780190228637.013.1401Vandenabeele, W., & Schott, C. (2020). Public Service Motivation in Public Administrations. In book Oxford Research Encyclopedia of Politics. Oxford University Press. https://doi.org/10.1093/acrefore/9780190228637.013.1401Venter, A., & Maxwell, S. E. (2000). Issues in the use and application of multiple regression analysis. In H. E. A. Tinsley & S. D. Brown (Eds.), Handbook of applied multivariate statistics and mathematical modeling (pp. 151–182), San Diego, Academic Press. https://doi.org/10.1016/B978-012691360-6/50007-0Venter, A., & Maxwell, S. E. (2000). Issues in the use and application of multiple regression analysis. In H. E. A. Tinsley & S. D. Brown (Eds.), Handbook of applied multivariate statistics and mathematical modeling (pp. 151–182), San Diego, Academic Press. https://doi.org/10.1016/B978-012691360-6/50007-0Yung, B. (2014). Differential Public Service Motivation among Hong Kong Public Officials: A Qualitative Study. Public Personnel Management, 43(4), 415-441. https://doi.org/10.1177/0091026014533092Yung, B. (2014). Differential Public Service Motivation among Hong Kong Public Officials: A Qualitative Study. Public Personnel Management, 43(4), 415-441. https://doi.org/10.1177/0091026014533092Zubair, S., Khan, M., & Mukaram, A. (2021). Public service motivation and organizational performance: Catalyzing effects of altruism, perceived social impact and political support. PLoS One, 16(12). https://doi.org/10.1371/journal.pone.0260559Zubair, S., Khan, M., & Mukaram, A. (2021). Public service motivation and organizational performance: Catalyzing effects of altruism, perceived social impact and political support. PLoS One, 16(12). https://doi.org/10.1371/journal.pone.0260559

The authors declare that there are no conflicts of interest present.